1 Introduction and Applicability
ck3e (including the ck3e.cam website and all associated services) is an online entertainment and gaming platform for players in Bangladesh. These terms and conditions ("Terms") form a legal agreement between ck3e and any user of the platform ("Member" or "you").
By visiting the ck3e website, creating an account, or using any of our services, you expressly confirm that you have fully read, understood, and agreed to comply with these terms. If you do not agree with any part of these terms, please refrain from using this platform.
These terms operate together with ck3e's Privacy Policy and Responsible Gaming Policy. Together, these documents form the complete terms of your membership on the ck3e platform.
2 Account Registration
To create a valid member account on ck3e, you must complete the registration process below. We require that you provide accurate and complete information.
2.1 Registration Requirements
- You must provide a valid and active email address.
- You must use your real full name — false or fictitious names are not acceptable.
- You must enter your correct date of birth, as this is essential for age verification.
- You must choose a strong, unique password that you do not use on any other site.
- Each person may operate only one account. Creating multiple accounts is strictly prohibited.
2.2 Identity Verification
ck3e reserves the right to verify a member's identity at any time, particularly before processing withdrawals. Failure to submit the required documents upon receiving a verification request may result in the account and associated funds being placed on hold.
Documents that may typically be requested for identity verification include: a scanned copy of a National ID (NID), passport, or driving licence, and proof of bank statement or mobile banking transaction.
3 Age Limit and Eligibility
By registering an account, you confirm that you are at least 21 years of age. If ck3e has reason to doubt a member's age, or evidence is found that a member is below the required age, that account will be closed immediately. No funds deposited in such an account will be refunded.
Additional eligibility conditions are — you must not be located in a jurisdiction where online gaming activities are entirely prohibited, and you must be acting as a natural person in your individual capacity (not on behalf of any corporate entity).
4 Account Security
Keeping your ck3e account secure is entirely your responsibility. Your login credentials — username and password — must be kept confidential and must not be shared with anyone.
4.1 Member Responsibilities
- Do not share your login credentials with anyone, including family members.
- If you notice any suspicious activity on your account, notify our support team immediately.
- Remember to log out of your account after using a public or shared device.
- Change your password at regular intervals.
You are fully responsible for all activity that takes place under your account. ck3e is not liable for losses caused by unauthorised access to your account, but we are committed to providing assistance with any security concerns.
5 Financial Transactions
5.1 Deposits
The following payment methods are accepted for depositing funds on ck3e: bKash, Nagad, Rocket, and direct bank transfer.
Deposits are generally reflected in your ck3e account instantly. There may be a slight delay for bank transfers. If your deposit is not reflected within 30 minutes, please contact our support team via live chat and provide a screenshot or reference number of the transaction.
5.2 Withdrawals
Members may request a withdrawal from their available balance at any time.
Before a withdrawal is processed, identity verification and applicable wagering requirements are confirmed to have been met. Withdrawal requests will only be processed to the payment method used for the most recent deposit, unless otherwise approved by the ck3e support team.
5.3 Currency and Tax
All transactions on the ck3e platform are conducted in Bangladeshi Taka (BDT / ৳). Members are solely responsible for complying with their own applicable income tax laws. ck3e does not provide any personal tax advice.
6 Bonuses and Promotions
ck3e offers various bonuses and promotional offers for new and existing members. Each bonus has its own specific terms which must be read and understood before the bonus is used.
6.1 Welcome Bonus
New members are eligible to receive a 150% welcome bonus on their first deposit, up to a maximum of ৳8,000. To claim this bonus and make any associated winnings withdrawable, a 25x wagering requirement on the bonus amount must be completed.
6.2 General Bonus Terms
- One welcome bonus applies per account. Using multiple accounts created by the same person, household, address, or IP address to claim bonus benefits is prohibited.
- Winnings earned using bonus funds will only become withdrawable once the specified wagering requirements have been met.
- If ck3e detects suspicious bonus usage, such as attempts to drain bonuses through low-risk hedging strategies, it reserves the right to forfeit the bonus and any associated winnings.
- All bonuses have an expiry deadline. If the wagering requirements are not completed before the expiry date, the bonus will be cancelled automatically.
- Attempting to withdraw deposited funds while a bonus is active will result in the bonus being cancelled.
6.3 VIP Program
ck3e's VIP program has 5 levels: Bronze, Silver, Gold, Platinum, and Diamond. Weekly cashback benefits are provided at each level. Members can advance through VIP levels through active and regular play. ck3e reserves the right to change the terms of the VIP program at any time.
7 Game Rules
A wide range of games from various game providers is available on the ck3e platform, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, JILI, PG Soft, Spribe, and Ezugi. Each game's own rules apply.
7.1 Technical Issues
If a game session remains incomplete due to a server outage, network disruption, or software error, ck3e will attempt to resolve the situation based on the last confirmed state. ck3e reserves the right to declare any game void due to technical issues.
7.2 Game Results
All game results are determined by a certified Random Number Generator (RNG), which is independently audited. The use of any strategy or tool claimed to influence game results is prohibited.
8 Prohibited Activities
The following activities are strictly prohibited on the ck3e platform. If detected, the account will be closed and associated funds may be forfeited:
- Fraud and Deception: Using a false identity, using stolen payment information, or participating in any form of financial fraud.
- Money Laundering: Using the platform for the purpose of legitimising illegal funds.
- Software Interference: Attempting to influence game results through bots, automated software, scripts, or any other technical means.
- Collusion: Attempting to manipulate game results in one's favour by coordinating with other players.
- Bonus Abuse: Exploiting loopholes in bonus terms or creating multiple accounts to claim additional bonuses.
- Underage Account: Opening or operating an account on behalf of a person under 21 years of age.
- Chargebacks: Wrongfully claiming a chargeback against a deposited amount.
9 Responsible Gaming
ck3e believes that gaming should be an entertainment activity. We encourage members to play responsibly and are committed to preventing problematic gaming behaviour.
9.1 Self-Control Tools
- Deposit Limits: Members can set daily, weekly, or monthly deposit limits.
- Session Limits: A time limit can be set for continuous gaming sessions.
- Self-Exclusion: Members can voluntarily exclude themselves from the platform for a specified period.
- Account Closure: A request to permanently close an account can be made at any time.
For more information on responsible gaming, please visit our Responsible Gaming page.
10 Account Suspension and Closure
10.1 ck3e's Rights
ck3e reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:
- If any clause of these terms is violated.
- If a member fails to cooperate with the identity verification process.
- If any fraudulent or suspicious activity is detected.
- In accordance with directions from legal or regulatory authorities.
- At the member's own request.
10.2 Member Rights
Members may request to close their account at any time. Any available balance remaining before account closure can be withdrawn, however active bonuses will be forfeited. If an account is closed due to a breach of terms, ck3e reserves the right to retain the funds.
11 Privacy & Data Protection
ck3e gives the highest priority to protecting members' personal information. We keep all your data secure using SSL encryption and modern data protection technology.
For detailed information on how we collect, store and use member data, please read our Privacy Policy. We do not sell members' personal information to third parties. However, information may be disclosed in response to legal obligations or lawful requests from law enforcement agencies.
12 Limitation of Liability
ck3e makes every effort to provide a safe and reliable platform. However, our liability is limited in the following situations:
- If a game is disrupted due to internet connection issues or device-related reasons.
- Due to delays or errors by third-party payment providers.
- For temporary service interruptions caused by unexpected technical failures.
- For errors in the software of authorised third-party game providers.
ck3e's total liability shall in no event exceed the actual amount of funds in the member's account related to the specific incident in question.
13 Changes to Terms
ck3e reserves the right to change, amend or update these terms at any time. In the case of significant changes, members will be notified via their registered email or through a notice on the platform.
Updated terms will take effect from the date of publication. If you continue to use the platform after any changes, you will be deemed to have automatically accepted the new terms. We will always keep the latest terms published on this page, and the "Last Updated" date will be indicated at the top.
14 Contact & Complaints
If you have any questions about these terms or wish to submit a complaint, please contact our support team:
- Live Chat: 24/7 support in Bengali is available directly through the platform.
- Email: [email protected] — We will try to respond as quickly as possible.
After a complaint is submitted, we will conduct an investigation and try to provide a fair resolution within a reasonable time. All dispute resolution efforts will be carried out in good faith and with the aim of satisfying both parties.